With the advancing technology and
the innovative means of marketing,
manufacturing, and delivering goods
globally, companies are expanding
their business into previously unreachable
markets. The advent of this explosion of
commerce creates great opportunities to
improve and streamline the process to
support such growth in this new paradigm.
Our solution is focused on improving the
management of the reverse side of the Commerce
and Supply Chain or Reverse Commerce Management - RCM.
Built on Internet standard software, Returngoods was designed as a complete
intuitive solution to help our customers address the challenges of managing the
return process. From your customers down to your, suppliers, manufacturers,
distributors, and outsource logistics companies, Returngoods improves the
RCM interaction and communication.
The Returngoods platform is built on a Web-component
architecture offering unmatched reliability, scalability, flexibility, and performance.
The system includes redundant processes for maximum system uptime, and
supports the distribution of software functions and services across multiple
servers, providing the reliability and scalability needed for large, mission-critical
deployments. Designed to integrate seamlessly with leading ERP and call center
database via the VDS™ (Virtual Data Synchronization).
Enterprise Edition
Inventory Management
Third Party Outsource Management
Workflow Management
Re-Work / Repair Processing
ERP System Interface
PayPal
Integration
Standard & Professional Edition
Customer Control
Product Management
RMA Processing
Receiving Processing
Serial Number Tracking
Discrepancy Tracking
Reports And Analysis
Account Posting Management
Shipping Management
Message Pad
Price Management
E-mail Notification Management
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