Issue Return Material Authorizations (RMAs)

 Integrate with Call Tracking systems using the latest web service technology

 On-line RMA Request

 On-line RMA Status look up

 RMA Requisition and Approval Process

 Configure authorization level by Role And/Or Login ID

 Manages Credit, Refund, Repair & Return, Advance Replacement, Demo/Loaner, Lease Returns

 User Defined Return Types

 Manage Serialized and Non-Serialized Products

 Validate Warranty

 Validate Proof Of Purchase

 User Defined Charges